IT Manager

Develop, test, and enhance applications while ensuring quality assurance
Manage AWS infrastructure, server maintenance, and support technical stratagy
Provide Tier 2 technical support, assist clients and technical documentation

IT Manager to develop, test, and support applications, manage AWS infrastructure, and ensure technical documentation and client solutions.

Role Purpose

The IT Manager will develop, build, and test a suite of applications, provide technical support, manage infrastructure, and maintain documentation. This role involves managing application releases, performing server maintenance, and contributing to development planning. The IT Manager will also support team members and clients while ensuring quality assurance and adhering to best practices.

Key Responsibilities

Development and Testing

  • Develop new product features and simplify complex business processes.
  • Test and document proposed features and fixes before release.
  • Create and maintain detailed testing plans.
  • Support and guide developers during the development process.

Support

  • Provide Tier 2 technical support and troubleshoot requests as needed.
  • Investigate, test, and document findings for assigned support issues.
  • Act as a technical resource during client implementations.

Documentation

  • Create and maintain technical documentation and knowledge base articles.
  • Ensure documentation aligns with design and development standards.

Quality Assurance

  • Maintain version control for applications and coordinate client upgrades.
  • Audit and update technical information to ensure data accuracy.

AWS Infrastructure Management

  • Manage cloud infrastructure, including monitoring and maintenance.
  • Implement and support security strategies.

Client Relations

  • Deliver proactive client support aligned with company values.
  • Maintain honesty and professionalism while protecting business interests.

Core Expectations

  • Uphold the values of integrity, respect, and accountability.
  • Demonstrate a results-oriented and proactive approach to tasks.
  • Adapt effectively to change and support others in achieving their goals.

If this role stands out to you, please click on the Apply Button below for a confidential discussion.
Verve Partners is an energetic team of specialist consultants reimagining recruitment. With over 170 years of combined experience, we’ve found the sweet spot in talent search – and want to share it. By scouting smart, digging deep and embracing diversity, we grow vibrant careers, cultures and communities.
We acknowledge and pay our respects to the Traditional Owners of the land on which we work and live. We pay our respects to the First Peoples of this country, their culture and Elders past, present and emerging. We recognise that this land was and always will be Aboriginal and Torres Strait Islander land.

Contact

Germaine Samuels Senior Recruitment Consultant +61 499 033 073 germaine@vervepartners.com.au Connect on LinkedIn

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